Whizrobo

"At Whizrobo, our mission is to empower the next generation of innovators with cutting-edge robotics knowledge, whether they're with us in our labs, in school labs which are in collaboration with us or learning remotely through our online courses," says Mrs. Dimple Verma, CEO of Whizrobo Pvt. Ltd. "But for years, while our robotics curriculum was futuristic, our IT infrastructure felt stuck in the past. We were constantly moving from company to company for a reliable IT partner, only to be met with frustration."

Mrs. Verma recounts "Imagine running complex robotics simulations for hundreds of online students, only for the learning platform to crash during a crucial live session," she explains. "Or dealing with slow load times for high-fidelity course materials, disjointed student management systems, and a constant scramble to integrate new tools for our specialized curriculum. Each day felt like putting out IT fires, distracting our educators and researchers from their core work."

Whizrobo required robust server infrastructure for large data sets and simulation environments, seamless integration between their physical labs and virtual classrooms, secure management of student data, and always-on technical support for a global student base. Previous IT providers often promised much but delivered little, lacking the specialized understanding or the commitment required.

"We were at a breaking point, desperate for a company we could truly rely on," Mrs. Verma continues. That's when we discovered CYBERXEL. "From our very first consultation, it was evident they were different. They didn't just talk about general IT support; they dove deep into understanding the intricacies of our robotics software, our online learning management system (LMS), and the specific technical demands of teaching robotics remotely."

CYBERXEL team began by conducting a comprehensive audit of Whizrobo's existing systems. They then proposed and implemented a tailored IT strategy that has since transformed the academy's operations. "They migrated our LMS to a more stable, scalable cloud environment, ensuring uninterrupted access for our online students, even during peak usage."

“Their 24/7 technical support is phenomenal," Mrs. Verma adds.

"CYBERXEL isn't just an IT vendor; they're an indispensable partner. They understood our custom requirements implicitly and delivered solutions that have streamlined our complex online operations. The days of struggling with unreliable IT are over. Now, we can confidently scale our online programs, knowing we have a dependable and expert team handling all our IT challenges. They truly are the company we can rely on."

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